Refund & Return Policy
At Marevia Wellness and Health, we want you to have a clear and straightforward experience when purchasing from us.
1. Return Eligibility
Return eligibility depends on the product purchased and its condition. Items must generally be unused, unopened, and in their original condition.
2. Return Request
Please contact us before sending any item back. Unauthorized returns may not be accepted.
3. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, contact us as soon as possible with your order details and, where appropriate, photographs of the item.
4. Non-Returnable Items
Certain products may not be eligible for return due to their nature, safety requirements, hygiene considerations, or applicable laws.
5. Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
6. Shipping Costs
Original shipping charges may be non-refundable unless the return is due to an error or issue attributable to Marevia Wellness and Health.
7. Return Shipping
Unless otherwise stated, customers may be responsible for return shipping costs for eligible returns.
8. Exchanges
Where applicable, exchanges may be available for damaged, defective, or incorrectly supplied products, subject to availability.
9. Contact Us
For questions or to request a return or refund, please contact us.